Effective Date: 08.12.2025

Welcome to Mergun Agency Inc. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mergun-agency.com and use our services. Please read this policy carefully.

We may collect personal information from you in a variety of ways, including:

• Name, email address, phone number, date of birth, passport information (if applying for travel or visa services)
   
• Billing and payment information (for program bookings)
   
• Educational background and preferences (for school placements)
   

• Browser type and version
   
• Device type and operating system
   
• IP address and general location
   
• Website usage statistics via cookies and analytics tools
   

We use the information we collect to:

• Communicate with you about your inquiry or booking
   
• Provide and manage our services
   
• Customize your user experience
   
• Improve our website and offerings
   
• Process payments
   
• Comply with legal and regulatory requirements
   

We do not sell or rent your personal information. We may share your information with:

• Partner universities, schools, or service providers (only when required for your program)
   
• Government agencies (such as for visa applications or legal compliance)
   
• Third-party vendors (such as payment processors or technical support providers)
   

All shared data is limited to the purpose of fulfilling your service request.

We use cookies and similar tracking technologies to:

• Analyze website traffic
   
• Improve website performance
   
• Remember your preferences
   

You can manage your cookie settings in your browser at any time.

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to protect your data as best as possible.

You have the right to:

• Access and review your personal data
   
• Request correction or deletion of your data
   
• Withdraw consent where processing is based on consent
   
• Opt out of marketing communications at any time
   

To exercise your rights, please contact us at mergun.agency@gmail.com

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

• Once we provide you with a school recommendation based on your submitted information, the service fee is non-refundable, even if you decide not to proceed with the recommended school.
   
• A refund will be issued only if we are unable to find any school that matches your provided criteria.
   
• All refund requests must be made in writing to mergun.agency@gmail.com within 7 business days of receiving our notification.
   

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date.

If you have any questions or concerns about this Privacy Policy, please contact:

Mergun Agency Inc.
📧 Email: mergun.agency@gmail.com